Shipping policy

SHIPPING POLICY — Broissant

At Broissant, we're committed to delivering your order as efficiently as possible.

MADE TO ORDER — LIMITED DROPS
Broissant products are released as limited-edition drops. Most items are made to order and are produced after your purchase is placed.
Please allow a production and handling period of 1 to 3 weeks before your order ships. Once produced, your order is shipped to the address provided at checkout and you'll receive a confirmation email with a tracking number.
Production and handling times may be extended during high-demand periods or new drops.

SHIPPING & DELIVERY
We ship worldwide, with tracking.
Estimated delivery once your order ships:
• United States: 5–10 business days
• International: 7–20 business days, depending on destination and customs
These are estimates and are not guaranteed. Delays may occur due to factors beyond our control (carrier delays, customs, weather, high volume).

SHIPPING COSTS
Free shipping on all orders over $70. A flat shipping rate applies to orders below $70, shown at checkout. Prices are in USD.

CUSTOMS & DUTIES
For international orders, any customs fees or import taxes are set by your country and are the responsibility of the customer.

TRACKING
Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking to update.

INCORRECT SHIPPING INFORMATION
It's the customer's responsibility to ensure all shipping information is accurate at checkout. We're not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

LOST OR STOLEN PACKAGES
Broissant is not responsible for lost or stolen packages once marked as delivered by the carrier. If you experience an issue, contact the carrier directly and reach out to us so we can help.

CONTACT
For any shipping questions: contact@broissant.co